What’s on the Shelves
Ten shelves, forty-four items: thirty-five documents, three Excel workbooks, six interactive tools. The first seven shelves follow the first year in the role, one speaks to your executive directly, and two are for the job once you have it. Every title, with what it is for, is on Inside the Vault.
The Seat
The terms of the job: the first year, and the scorecard that says what the role actually is.
Meeting Operations
The room, run properly: agendas that are questions, a decision log that ends relitigation, and a pre-read people read.
KPIs & Measurement
Numbers for a job that does not come with any, and the tool that builds them.
Executive Communication
What reaches the executive, the board, and the company, and in what order.
Planning & Execution
The year, the quarter, and the two days offsite that have to produce decisions.
People & Stakeholders
Onboarding an executive, and hiring the person who comes after you.
Special Situations
The reorg and the crisis: the two weeks you get no warning about.
The Executive's Side
Three documents that speak to the executive directly, in the practice's voice. Send them the first one on Day One of membership.
The Hard Parts
The four functions the first-year shelves never served: Truth-Telling, Political Intelligence, Sounding Board, Incubation, and the Guardian rulebook.
The Second Year
For the chief who has been in the role long enough to be taken for granted: the renewal, the drift, the brief, the case file, the exit.
Take One Off the Shelf Before You Buy.
The Weekly CEO Update
The one document every full-time Chief of Staff writes and almost nobody learns. The Full Guide, with every section explained and a worked example under each, is yours for a name, an email and one honest answer about where you sit.
A Guide, a Worksheet, One Price.
A Full Guide and a Worksheet, and the instruments. Every document in the Full-Time Vault comes as a Full Guide that explains each part with a worked example, and a fillable Worksheet that opens beside it and saves what you type. The logs and trackers are Excel workbooks with live formulas, and the KPI Builder and the Mandate Architect run in your browser.
Version 1.0, with every update included. This is a first edition, and we say so. We revise documents as members use them and add new ones when they earn a place on a shelf. The changelog inside the vault dates every change, and your membership includes every revision for as long as you keep it.
Your name on every page. The license is yours, one person. Every page you read and every file you download carries your name and email, so a copy that leaves your hands says whose it was. A membership stays signed in on up to three devices. Stripe bills the membership once a year under The Coul & Gold Group’s name. Cancel before your renewal date and we never charge you again, and the documents you downloaded stay yours.
Common Questions. Direct Answers.
Which Vault Do I Need?
The Full-Time Vault is for the Chief of Staff employed in one company, running one executive’s office. The Fractional Vault is for the Chief of Staff on retainer with one to three clients who can end the engagement on a Tuesday. If you do both, or expect to, Both Vaults is $895 a year, $95 less than the two apart.
What Is the Difference Between the Full-Time Vault and the Fractional Vault?
The Full-Time Vault carries the documents that run an executive’s office: the board pack, the decision log, the comms cascade, the offsite, the reorg, the crisis, and the second year in the role. The Fractional Vault carries the documents that run a part-time engagement: the commission, the keys, the weekly value signal, the installation review, the exit. Ten full-time documents sit on both sets of shelves, because a fractional still has to run the client’s meetings. Everything else is distinct.
What Formats Do the Documents Come In?
In the Full-Time Vault and the Fractional Vault alike, every document comes as a Full Guide and a Worksheet. The Full Guide explains every part, with a worked example under each. The Worksheet carries only the titles and the boxes, opens beside the guide, saves what you type, and prints or downloads as a fillable PDF to hand over, with nothing on the page that gives away the advice behind it. Logs and trackers are Excel workbooks with live formulas. The Full-Time Vault’s two instruments, the KPI Builder and the Mandate Architect, run in your browser and export to Markdown or print.
Can I Hand the Worksheet to My Executive?
That is what it is for. It carries The Coul & Gold Group’s name and a line saying it is not for redistribution, and nothing else that is ours. The Full Guide belongs to you alone and stays with you. The same rule applies in the Fractional Vault, where the Worksheet goes to the client.
Does the Full-Time Vault Change?
Yes. It is a working library, not a finished product. We revise a document when the role changes or a member tells us where it broke under use, and we add one when it has earned a place on the shelf. Every change is dated in the changelog inside the Full-Time Vault, and the Fractional Vault keeps its own. Your membership includes every revision.
Can I Buy It for Someone Else?
Yes. A CHRO buys it for the Chief of Staff, a CEO for the chief they just hired. At checkout, enter the recipient’s name and email in the gift fields. The membership, the welcome email, and the name on every page are theirs; the receipt and the renewal come to you. For a team, write info@coulandgold.com and we set the seats up by hand.
What If I Cancel?
Your access runs to your renewal date, with every update that lands before then. Cancel before that date and we never charge you again. The documents you downloaded are yours to keep. For a team price on the Full-Time Vault, the Fractional Vault, or both, email info@coulandgold.com.
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