You Are the Only Person With a View of How Your Chief of Staff Operates. And You Are Not a Benchmark.
That is not a criticism of you. You judge your Chief of Staff against your own needs, not against a standard, because you are the only person who sees the work up close. So your Chief of Staff is the one senior person in the organization with no reliable outside read on their own performance. The role works that way by design.
The program fixes that two ways. The Capabilities Assessment gives them the outside read, with your answers as one of its five sources. The cohort gives them something a private engagement cannot: eleven other Chiefs of Staff working the same problems in the same twelve weeks. Sponsoring a place is the most direct thing an executive can do to develop the person beside them.
If you want a private engagement built around your Chief of Staff alone, with no fixed start date, that is sponsored one-to-one advisory. The comparison is further down.
The Assessment, Then Twelve Weeks Built on It.
- The Capabilities AssessmentFive sources: their own account, two or three pieces of their real work, three to five colleagues, seven written questions for you (optional), and a 75-minute interview with a practitioner. About four hours of their time over four to six weeks. A practitioner sets every level, and the report sorts each gap into theirs, the role’s, or shared.
- The Twelve WeeksWeekly group calls in a cohort of no more than twelve Chiefs of Staff, plus two one-to-one sessions with Rachael and Suzi. We build it from what the assessment surfaces in your Chief of Staff and the group, not from a fixed curriculum.
- What Comes Back to YouA Chief of Staff who knows what to fix and what to ask you for, twelve weeks of direct work on it, and a peer cohort of people running the same role in other organizations.
Next cohort: January 2027. Assessments run in the weeks before it starts.
A Stronger Chief of Staff. Not a Report on Them.
An External Read
Seventeen areas across four layers, from five sources, with a practitioner on every line. The report tells them which gaps are theirs, which belong to the role, and which to work on first.
Twelve Weeks of Work on It
Weekly cohort calls and two 1:1 sessions, built on what the assessment surfaced.
Better Operating Conversations
Chiefs of Staff come out of the program with language for how they work and where they are developing. Your 1:1s get more specific.
Retention
Sponsoring a place tells a senior operator you are investing in them as a professional, not only as your support. That is rare in this role, and noticed.
The report is your Chief of Staff’s alone. We never share it with you or the organization unless they ask us to in writing. If you want a two-page development summary, ask about the organization development package. They read it first. Sponsors buy the development, not the diagnosis.
One Price for Both.
Covers the Chief of Staff Capabilities Assessment ($2,750 on its own), their report and debrief, twelve weeks of weekly group calls, and two one-to-one sessions with Rachael and Suzi. Ask us about payment plans. USD.
Two Ways In.
Send this page to your Chief of Staff and ask them to join the waitlist. We confirm places in the order applications arrive. Or book a call with us and we will reserve a place while you sort the funding. If they need to make the case internally, the Funding Request Builder drafts the memo.
Three Ways to Develop Your Chief of Staff. Pick by Format, Not by Price.
All three rest on the same practitioners and the same view of the role. They differ in who is in the room, when they start, and how long they run.
The Capabilities Assessment
On its own, sponsored by you
- Format
- A measured read from five sources, a written report for them, and a 60-minute debrief
- Room
- Your Chief of Staff, their colleagues, you, and a practitioner
- Starts
- Any time
- Length
- Four to six weeks
- Price
- $2,750
- Best when
- You both want to know what to fix before deciding how
The CoS Operating Program
Assessment plus cohort
- Format
- The assessment, then twelve weekly group calls and two one-to-one sessions
- Room
- Your Chief of Staff, up to eleven peers, Rachael and Suzi
- Starts
- Twice a year. Next: January 2027
- Length
- Twelve weeks, after the assessment
- Price
- $5,000 for both
- Best when
- You want the read and the work on it, with peers
Sponsored One-to-One Advisory
Private engagement for your Chief of Staff
- Format
- Six or twelve 50-minute working sessions, with direct access between them
- Room
- Your Chief of Staff, Rachael and Suzi. Nobody else
- Starts
- Any time, by application
- Length
- Three or six months
- Price
- $6,000 for three months, $11,000 for six
- Best when
- Their situation needs a plan built for it alone
The Other Reads an Executive Can Purchase.
What Sponsors Ask.
Will I See the Report?
Not unless your Chief of Staff asks us to share it, in writing. The report is theirs. If the organization wants a two-page development summary, ask about the development package. They read it before you do.
How Is This Different From Sponsored Advisory?
Advisory is private, starts when they apply, and builds the whole engagement around their situation. The program starts on a fixed date, measures them first, and puts them in a room with eleven peers for twelve weeks. Both run on the same practitioners. If you are not sure which fits, book a call and we will tell you.
Is This a Performance Review?
No. You and their colleagues contribute, but nothing in it touches pay, promotion, or exit. If the organization pays, it signs a promise to that effect. It is a read on how your Chief of Staff operates, written for them, and twelve weeks of development on it.
Is This for a New Chief of Staff?
No. The program is for Chiefs of Staff currently in role who want an independent read on how they are operating. For a new Chief of Staff, First-Time CoS Advisory fits better.
How Much of Their Time Does It Take?
About four hours for the assessment, spread over four to six weeks, then a weekly cohort call and two 1:1 sessions across twelve weeks.
Can the Organization Fund It?
Yes, and many do. The Funding Request Builder drafts the internal memo if your Chief of Staff needs one.